Communicative strategies for establishing contact and trust in inquisitorial procedure
https://doi.org/10.26907/2658-3321.2023.6.4.524-532
Keywords:
communication strategies, manipulations, markers of phatics, consolidation level, indirect speech acts, negative and positive goals, argumentationAbstract
The article focuses on the communicative strategies and tactics employed by agents of institutional manipulative discourse within the inquisitorial process. Based on the speech act analysis as well as the use of the interpretative method, specific markers of establishing and maintaining contact with the manipulation object as a client of the analyzed communication are identified in order to reach the consolidation level of speech action.
While analyzing variable stimulus-response behavior, the basic principles and key techniques are identified, which used to implement contact-establishing, identifying, and regulatory functions that ensure compliance with the illocution, which – within the communication goal-setting – is initially contradictory to the cooperation principle.
The author analyses indirect speech acts introduced into conventionalized communication aiming to create meanings that allow combining the areas of illocution of the producer who is conducting the interrogation, and the recipient who is interpreting the investigator’s goals as deliberately negative, aimed at destroying the interviewee’s point of view. The transformation of negative goals into positive ones, as well as the creation of a common basis for interaction is designed seeking to create conditions for a proper initial agent illocution of perlocutionary impact. The most effective strategies to arrive at the level of consolidation and retain a proper degree of trust include veiling (manipulative), identifying the result (argumentative), along with marking of a loyal attitude to the object of influence.
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